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| Q. |
Is a gift card the same as a credit card? |
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| A. |
No, it's a card that has been loaded with a predetermined dollar amount. Each time you make a purchase with the card, the amount of your purchase is deducted from the balance on the card. Just like a credit card, you can use it at millions of locations worldwide where VISA debit cards are accepted. |
| Q. |
How do I use the card to make a purchase? |
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| A. |
The card is used to make purchases in the same manner as a credit card. You will need to select Credit at the point of sale. If the amount of the purchase is more than the balance left on the card – you should notify the cashier that you are going to make a split payment. (Depending on the merchant – they may have to run two separate transactions.) |
| Q. |
Can I use my gift card at an ATM? |
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| A. |
No, your card cannot be used for ATM withdrawals. |
| Q. |
Can I use my card at a gas station? |
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| A. |
Yes, you can use the card at a gas station; however, you will need to pay for your purchase inside the gas station. Pay at the pump is not available with the gift card. |
| Q. |
What other types of transactions are restricted with the gift card? |
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| A. |
You may not use the card for hotels, rental cars and online gambling. |
| Q. |
Can I make online purchases with my gift card? |
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| A. |
Yes, you can use it at online merchants that accept Visa debit cards. |
| Q. |
How do I activate my card? |
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| A. |
The card is activated at the time of purchase. |
| Q. |
Can additional money be added to the card? |
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| A. |
No, additional money cannot be added to your card. |
| Q. |
What do I do if my card is lost or stolen or does not work? |
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| A. |
Call 800-830-3166 for assistance. You will need to know your card number. |
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